AI Agents · Shopify Native

AI agents that actually get work done

Autonomous AI agents for Shopify that handle support, order operations, inventory decisions, customer outreach and internal workflows — grounded in your real data and measured against business outcomes.

Get a free AI agent audit See our work
AI agents shipped
50+
faster task completion
3–5×
autonomous operation
24/7

48-hour audit

Get a free AI agent audit

Send your store URL and we reply with a recorded walkthrough: five high-impact agent opportunities ranked by time saved and revenue impact. No pitch, no obligation.

  • A recorded walkthrough, sent to your inbox
  • Priorities ranked by impact
  • No pitch, no obligation
Get a free AI agent audit

Your details stay with us. We never share or sell them.

Get a free AI agent audit

Trusted by 250+ brands across the US, UK, UAE & Europe

01 / CAPABILITIES

Sixteen AI agent capabilities under one accountable team.

From support and operations agents to multi-tool orchestration and agentic commerce readiness. We build agents that take real actions and stay under control.

01

Support & resolution agents

Autonomous agents that resolve order status, shipping, returns and product questions using live Shopify data and your policies.

02

Order & operations agents

Agents that route orders, flag exceptions, update fulfilment status and trigger workflows without constant human input.

03

Inventory & purchasing agents

Agents that monitor stock levels, suggest reorders, detect anomalies and alert the right people before stockouts happen.

04

Customer outreach agents

Proactive agents that handle abandoned carts, post-purchase follow-ups, review requests and win-back sequences with personalisation.

05

Multi-tool orchestration

Agents that can read and write across Shopify, helpdesk, ERP, shipping and marketing tools with proper permissions and audit trails.

06

Agentic commerce readiness

Prepare your catalog and data so external AI agents (ChatGPT, Google, Copilot) can discover and transact with your store correctly.

07

Internal ops agents

Agents that assist your team with tagging, reporting, exception handling and routine admin tasks inside Shopify and connected tools.

08

Ongoing agent improvement

Monthly review of agent performance, new tools and edge cases so the agents keep getting smarter and safer.

09

Agent opportunity mapping

We audit your processes and data to identify the highest-ROI agent use cases before any build starts.

10

Guardrails & human oversight

Clear rules, approval thresholds and escalation paths so agents act autonomously only within safe boundaries.

11

Custom tool & API agents

Agents that call your internal APIs, third-party services and custom functions to complete real work, not just generate text.

12

Multi-agent systems

Coordinated teams of specialised agents (support, ops, marketing) that hand work to each other when needed.

13

Migration from simple chatbots

Upgrade from basic FAQ bots to action-taking agents that integrate with your real systems and processes.

14

B2B & wholesale agents

Agents that understand company accounts, pricing rules, NET terms and bulk order workflows.

15

Multi-market agents

Agents that respect different languages, currencies, tax rules and fulfilment locations across Shopify Markets.

16

Agent performance analytics

Clear reporting on actions taken, success rate, time saved, error rate and business impact so you see the ROI.

02 / PROCESS

How an AI agent project runs.

Every engagement runs the same four stages. You know what happens next, and what you owe us at each one.

  1. Stage 1

    Audit and opportunity map

    We review your processes, data quality and highest-ROI agent use cases, then produce a prioritised roadmap and fixed-scope SOW.

  2. Stage 2

    Design and build

    Agent goals, tools, guardrails and success metrics are defined. Agents are built and connected to your live Shopify and third-party systems.

  3. Stage 3

    Test, guardrail and launch

    Safety checks, edge-case testing and human-oversight flows are verified. We launch with monitoring and clear escalation paths.

  4. Stage 4

    Measure and improve

    Fourteen to sixty days of included optimisation while real volume reveals what works. We refine tools, prompts and guardrails together.

03 / OUR WORK

Recent work from our portfolio.

Live stores, apps and platforms we have built and run. Case studies open on this site; other projects open the live build in a new tab.

View all work

3–5×

Faster task completion

for routine support and operations work

40%+

Manual work removed

when agents handle repetitive decisions

24/7

Autonomous coverage

agents keep working outside business hours

90%+

Action success rate

with proper guardrails and monitoring

04 / PRICING

Transparent pricing. Pick the model that fits your AI ambitions.

Fixed-scope agent projects, ongoing optimisation retainers, or full-time dedicated teams. Whatever the engagement, you’ll see the price before you sign: no hourly creep, no surprise change orders.

Project

Fixed-scope agent build

$10K – $90K

Fixed timeline · Milestone-billed

Best for: Support agents, ops agents, multi-tool orchestration, agentic commerce readiness

  • Fixed SOW & written deliverables
  • 14–60 day hypercare included
  • Guardrails + audit logging
  • Easy off-ramp, no lock-in

Retainer

Monthly partnership

$2.5K – $15K / mo

20–120 hrs/month · Month-to-month

Best for: Ongoing agent improvement, new tools and performance monitoring

  • Dedicated PM + senior engineer
  • Sprint cadence with weekly demos
  • Continuous improvement of agents & tools
  • Unused hours roll 50% forward

Dedicated team

Full-time pod

$12K – $45K / mo

1–5 engineers · Embedded in your team

Best for: Ambitious multi-agent systems, complex tool integrations, continuous experimentation

  • Senior engineers full-time on your team
  • Direct Slack & daily standups
  • Reports to your CTO / Ops lead
  • Signed SLA & continuous delivery

05 / WHY BRANDS STAY

Six reasons brands stay with us for AI agents.

Most of our agent work is repeat business or referral. These are the reasons clients give when we ask why.

Agents that take real actions

Not just chat. Our agents update orders, trigger workflows, call APIs and complete work inside your systems.

Strong guardrails by design

Clear rules, approval thresholds and audit logs so autonomy stays controlled and reversible.

A dedicated PM on every project

One accountable owner, weekly written updates, no account-manager telephone game.

Measured against business outcomes

We track time saved, error reduction, conversion impact and cost per action — not just model scores.

Transparent, fixed-scope pricing

Written scope and a fixed number before work starts. No surprise line items.

You own the agents and tools

Everything lives in your accounts with full documentation. Leaving is never held over you.

06 / TECH STACK

What we build AI agents with.

Modern agent frameworks connected to your real Shopify data and tools, with strong guardrails and full visibility into every action.

Agent frameworks

  • Custom agents
  • LangGraph
  • CrewAI
  • OpenAI Assistants
  • Anthropic tools

Shopify layer

  • Admin API
  • Storefront API
  • Functions
  • Webhooks
  • Metafields

Tools & actions

  • Helpdesk
  • ERP
  • Shipping
  • Email/SMS
  • Custom APIs

Safety & monitoring

  • Guardrails
  • Audit logs
  • Human approval
  • Performance dashboards

07 / FAQ

Questions we hear before every AI agent engagement.

Honest answers, including the ones most agencies dodge.

Get a free AI agent audit
How long does an AI agent project take?

Focused support or ops agents: 4–8 weeks. Multi-tool or multi-agent systems: 8–14 weeks. Every quote includes a fixed timeline in the SOW.

How do you keep agents from making bad decisions?

We design clear guardrails, approval thresholds, escalation paths and full audit logs. Agents act autonomously only inside the boundaries you approve.

Can agents take real actions in Shopify and other tools?

Yes. Our agents can update orders, create tickets, trigger workflows, call APIs and write to connected systems — not just generate text.

What does a typical engagement cost?

Project builds: $10K–$90K. Monthly retainers: $2.5K–$15K/mo. Dedicated team: $12K–$45K/mo. Every quote is fixed-fee and locked in the SOW.

Do you support multi-agent systems?

Yes. We build coordinated teams of specialised agents (support, ops, marketing, inventory) that can hand work to each other when needed.

How do you measure success?

We define success metrics up front — time saved, error reduction, conversion impact, cost per action — and instrument everything so the ROI is visible.