AI Integrations · Shopify Native

AI integrations that actually move the numbers

Custom AI integrations for Shopify: intelligent search, product recommendations, support agents, content generation, personalization and agentic commerce — built to work with your catalog, orders and brand voice.

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AI integrations shipped
40+
faster support resolution
3×
avg. conversion lift
25%+

48-hour audit

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Send your store URL and we reply with a recorded walkthrough: five high-impact AI integration opportunities ranked by revenue and efficiency impact. No pitch, no obligation.

  • A recorded walkthrough, sent to your inbox
  • Priorities ranked by impact
  • No pitch, no obligation
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Trusted by 250+ brands across the US, UK, UAE & Europe

01 / CAPABILITIES

Sixteen AI integrations under one accountable team.

From intelligent search and recommendations to support agents and agentic commerce. We build AI that is grounded in your data and measured against real business outcomes.

01

AI-powered search

Semantic and natural-language search that understands customer intent, product attributes and synonyms — dramatically better than keyword search.

02

Product recommendations

Real-time AI recommendations on PDP, cart and post-purchase that adapt to behaviour, inventory and customer history.

03

AI support agents

Grounded chat and helpdesk agents trained on your catalog, policies and past tickets that resolve common intents and hand off cleanly.

04

Personalization engines

Homepage, collection and offer personalization that adapts in real time without manual segment maintenance.

05

AI content generation

On-brand product descriptions, email copy, FAQ answers and meta content generated at scale with human review loops.

06

Agentic commerce

Make your catalog discoverable and purchasable inside ChatGPT, Google AI Mode, Copilot and Gemini via proper schema and protocols.

07

Visual & multimodal AI

Image-based search, visual recommendations and style matching for fashion, home and beauty catalogs.

08

Ongoing AI optimisation

Monthly review of prompts, retrieval quality, conversion impact and model performance so the systems keep improving.

09

AI opportunity mapping

We audit your store, data and processes to identify the highest-ROI AI use cases before any build starts.

10

Custom LLM integrations

Fine-tuned or carefully prompted models connected to your product data, order history and brand guidelines.

11

Third-party AI platform integration

Clean connections to Algolia AI, Constructor, Bloomreach, Gorgias AI, Intercom Fin and similar platforms when they are the right fit.

12

Headless AI experiences

AI search, recommendations and agents built into Hydrogen or Next.js storefronts with full design control.

13

Migration from basic chatbots

Replace generic rule-based bots with grounded, data-aware AI agents that actually resolve issues.

14

B2B AI assistants

Company-aware AI that understands account pricing, catalogs, NET terms and bulk ordering rules.

15

Multilingual AI

AI search, support and content systems that work accurately across languages and markets.

16

AI performance analytics

Clear reporting on conversion lift, ticket deflection, content throughput and model quality so you see the ROI.

02 / PROCESS

How an AI integration project runs.

Every engagement runs the same four stages. You know what happens next, and what you owe us at each one.

  1. Stage 1

    Audit and opportunity map

    We review your store, data quality, current tools and highest-ROI AI use cases, then produce a prioritised roadmap and fixed-scope SOW.

  2. Stage 2

    Design and integrate

    Models, retrieval, prompts and UI are designed and connected to your live catalog, orders and policies. You get a working preview early.

  3. Stage 3

    Test, ground and launch

    Quality, brand-voice and safety checks are completed. We launch with monitoring, fallbacks and clear success metrics.

  4. Stage 4

    Measure and improve

    Fourteen to sixty days of included optimisation while real traffic reveals what works. We refine retrieval, prompts and flows together.

03 / OUR WORK

Recent work from our portfolio.

Live stores, apps and platforms we have built and run. Case studies open on this site; other projects open the live build in a new tab.

View all work

25%+

Conversion lift

typical from AI search + recommendations

3×

Faster support resolution

when AI agents handle common intents

40%+

Ticket deflection

on well-trained AI support agents

10×

Content throughput

with AI drafting + human review

04 / PRICING

Transparent pricing. Pick the model that fits your AI ambitions.

Fixed-scope AI projects, ongoing optimisation retainers, or full-time dedicated teams. Whatever the engagement, you’ll see the price before you sign: no hourly creep, no surprise change orders.

Project

Fixed-scope AI integration

$8K – $80K

Fixed timeline · Milestone-billed

Best for: AI search, recommendations, support agents, content systems, agentic commerce

  • Fixed SOW & written deliverables
  • 14–60 day hypercare included
  • Grounded in your real data
  • Easy off-ramp, no lock-in

Retainer

Monthly partnership

$2K – $12K / mo

20–100 hrs/month · Month-to-month

Best for: Ongoing AI optimisation, new use cases and performance monitoring

  • Dedicated PM + senior engineer
  • Sprint cadence with weekly demos
  • Continuous improvement of models & prompts
  • Unused hours roll 50% forward

Dedicated team

Full-time pod

$10K – $40K / mo

1–5 engineers · Embedded in your team

Best for: Ambitious AI roadmaps, multi-system integrations, continuous experimentation

  • Senior engineers full-time on your team
  • Direct Slack & daily standups
  • Reports to your CTO / Product lead
  • Signed SLA & continuous delivery

05 / WHY BRANDS STAY

Six reasons brands stay with us for AI integrations.

Most of our AI work is repeat business or referral. These are the reasons clients give when we ask why.

Grounded in your real data

Every AI system is connected to your catalog, orders, policies and brand voice so answers stay accurate and on-brand.

Measured against business outcomes

We track conversion, deflection, AOV and time saved — not just model accuracy scores.

A dedicated PM on every project

One accountable owner, weekly written updates, no account-manager telephone game.

Human oversight built in

AI proposes, humans approve where it matters. No uncontrolled black-box behaviour.

Transparent, fixed-scope pricing

Written scope and a fixed number before work starts. No surprise line items.

You own the systems

Models, prompts, retrieval and integrations live in your accounts. Leaving is never held over you.

06 / TECH STACK

What we build AI integrations with.

Best-in-class models and platforms grounded in your real product, order and policy data — never generic black-box experiments.

AI & models

  • OpenAI
  • Anthropic
  • Google
  • custom embeddings
  • RAG
  • fine-tuning

Shopify layer

  • Admin API
  • Storefront API
  • Hydrogen
  • Functions
  • Metafields
  • Webhooks

Search & recs

  • Algolia AI
  • Constructor
  • Bloomreach
  • custom vector search

Support & ops

  • Gorgias AI
  • Intercom Fin
  • custom agents
  • monitoring

07 / FAQ

Questions we hear before every AI engagement.

Honest answers, including the ones most agencies dodge.

Get a free AI opportunity audit
How long does an AI integration project take?

Focused AI search or recommendation projects: 3–6 weeks. Full support agents or multi-system AI platforms: 6–12 weeks. Every quote includes a fixed timeline in the SOW.

Do you build custom models or use existing platforms?

Both. We use best-in-class models and platforms (OpenAI, Anthropic, Algolia, Constructor, Gorgias AI, etc.) and only custom-build when your data or requirements demand it.

How do you prevent AI from going off-brand or inventing answers?

Every system is grounded in your product data, policies and brand guidelines using retrieval-augmented generation and human review loops. Hallucinations are actively controlled.

What does a typical engagement cost?

Project builds: $8K–$80K. Monthly retainers: $2K–$12K/mo. Dedicated team: $10K–$40K/mo. Every quote is fixed-fee and locked in the SOW.

Can AI integrate with our existing helpdesk and search tools?

Yes. We regularly integrate with Gorgias, Zendesk, Intercom, Algolia, Constructor, Bloomreach and most major platforms so everything stays connected.

How do you measure success?

We define success metrics up front — conversion lift, ticket deflection, content throughput, AOV impact — and instrument everything so the ROI is visible.