Tracklify · Shopify app by Tetralogicx

Tracklify: real-time order tracking, branded pages, and analytics to scale your store.

Branded order tracking and post-purchase updates that keep customers out of your inbox.

Free plan available · Shopify app

Tracklify app: main screen

01 / OVERVIEW

Post-purchase tracking that stays on your storefront and in your brand.

Tracklify gives every order a branded tracking page on your own storefront, updated in real time across multiple carriers. Customers get proactive email updates instead of refreshing a carrier site or emailing your support inbox.

Behind the page sits shipping analytics: transit times and carrier performance, so you can see which routes and carriers are actually holding up, and export the numbers when you need them.

  • Real-time status across multiple carriers, updated automatically
  • Tracking pages fully customisable to match your storefront
  • Custom order statuses beyond the carrier defaults
  • Transit-time and carrier performance analytics, with exports

02 / FEATURES

Everything Tracklify does.

Real-time carrier tracking, branded pages and the analytics behind them.

Real-time carrier tracking

Automated status updates across multiple carriers, so every order stays current without manual checks.

Branded tracking pages

Fully customisable tracking pages that match your storefront instead of sending buyers to a carrier site.

Shipping analytics

Monitor transit times and carrier performance, and export the numbers when you need them.

Custom order statuses

Define the statuses that match how you actually fulfil, beyond the carrier defaults.

Email notifications

Proactive updates that keep customers informed before they think to ask.

Multilingual support

Serve the tracking experience in more than one language as you expand.

See it working

One parcel, from dispatch to doorstep.

Carrier tracking

Every status, pulled in for you

Automated status updates across multiple carriers, so every order stays current without manual checks.

Branded tracking page

Your page, not the carrier's

A tracking page that matches your storefront instead of sending buyers to a carrier site.

Email notifications

Customers hear it first

Proactive updates that keep customers informed before they think to ask.

Shipping analytics

See which carrier is slow

Monitor transit times and carrier performance, and export the numbers when you need them.

03 / USE CASES

Where Tracklify earns its place.

Fewer support tickets, more repeat orders, and delivery problems caught early.

Tracklify: reduce where-is-my-order tickets

Use case 01

Reduce where-is-my-order tickets

Customers check the branded tracking page instead of emailing support, so the inbox stays clear.

Tracklify: keep buyers on your domain

Use case 02

Keep buyers on your domain

Tracking lives on your storefront rather than a carrier site, so the post-purchase journey stays yours.

Tracklify: turn tracking into repeat revenue

Use case 03

Turn tracking into repeat revenue

Recommend products on the tracking page while attention is highest.

Tracklify: catch delivery problems early

Use case 04

Catch delivery problems early

Exceptions surface before the customer notices, so support can get ahead of them.

04 / INTEGRATIONS

Works with your Shopify stack.

Built on Shopify’s own surfaces, so there is nothing bolted on.

  • Customer accounts
  • Shopify Flow
  • Shopify Admin

05 / PRICING

Plans that scale with your order volume.

Start free at 10 shipments. Every paid plan adds a per-order rate that drops as you grow.

Free

$0/ month

No usage charges

  • 10 shipments
  • Traditional tracking page
  • Email notifications
  • 3 custom statuses
  • Basic analytics
  • 1 language
Install App

Starter

$19.99/ month

+ $0.05 per extra order

  • Everything in Free
  • Branded tracking page
  • Custom statuses
  • Shipping analytics
  • Email notifications
Install App

Growth

$59.99/ month

+ $0.04 per extra order

  • Everything in Starter
  • Higher shipment volume
  • Estimated delivery dates
  • Product recommendations
  • Analytics exports
Install App

Pro

$149.99/ month

+ $0.03 per extra order

  • Everything in Growth
  • Highest shipment volume
  • Multilingual support
  • Priority support
  • Advanced analytics
Install App

06 / FAQ

Questions we hear about Tracklify.

Answers drawn from how the app actually works today.

Which carriers does Tracklify support?

Tracklify tracks across multiple carriers and updates each order automatically as its status changes, so you are not checking carrier sites by hand.

Can I brand the tracking page?

Yes. Tracking pages are fully customisable to match your store, so customers stay on your domain through the whole post-purchase journey.

Is there a free plan?

Yes. The Free plan covers 10 shipments and includes a traditional tracking page, email notifications, 3 custom statuses, basic analytics and 1 language.

What happens if I go past my plan’s shipments?

Extra orders are billed per order, and the rate drops as you move up: $0.05 on Starter, $0.04 on Growth and $0.03 on Pro.

Does it work with Shopify Flow?

Yes. Tracklify works with Shopify Flow, Shopify Admin and customer accounts.