Workflow Automation · Shopify Native

Workflow automation that removes the manual grind

Custom Shopify workflows, Shopify Flow, and backend automations that handle order routing, inventory sync, returns, tagging, notifications and multi-system hand-offs — so your team stops copying data between tools.

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manual work removed
70%+
workflows shipped
250+
automation uptime
99.9%

48-hour audit

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Send your store URL and we reply with a recorded walkthrough: five high-impact automation opportunities ranked by time saved and error reduction. No pitch, no obligation.

  • A recorded walkthrough, sent to your inbox
  • Priorities ranked by impact
  • No pitch, no obligation
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Trusted by 250+ brands across the US, UK, UAE & Europe

01 / CAPABILITIES

Sixteen workflow automations under one accountable team.

From simple tagging rules to complex multi-system orchestration. We design and ship the automations that remove the biggest operational bottlenecks.

01

Order routing & fulfilment

Automatic rules that send orders to the right warehouse, 3PL or dropshipper based on inventory, location, priority and custom logic.

02

Inventory & stock sync

Real-time or near-real-time inventory synchronisation between Shopify, ERP, WMS and marketplaces so numbers never drift.

03

Shopify Flow & custom logic

Advanced Shopify Flow workflows plus custom Shopify Functions and backend scripts for rules that native Flow cannot handle alone.

04

Returns & refund automation

Automated return approval, label generation, restocking and refund or store-credit flows that remove most of the manual work.

05

Tagging & metafield automation

Orders, products and customers are tagged and enriched with metafields the moment data changes — no more manual tagging.

06

Multi-system orchestration

Connect Shopify to ERP, CRM, accounting, shipping and marketing tools so data and actions flow without human copy-paste.

07

Exception & alert workflows

Smart alerts for low stock, failed payments, delayed shipments or unusual orders so the right person acts immediately.

08

Ongoing automation retainers

Monthly review and improvement of existing workflows, new rules and performance monitoring so the system keeps pace with growth.

09

Process mapping & design

We document your current operations, identify bottlenecks and design clean, scalable workflows before any code is written.

10

Customer & order lifecycle

End-to-end automation from first purchase through reorders, subscriptions, loyalty and win-back sequences.

11

ERP / WMS / 3PL integration

Deep, reliable connections to NetSuite, SAP, Brightpearl, ShipStation, ShipBob and custom warehouse systems.

12

Custom backend automation

When Shopify Flow is not enough we build lightweight Node.js / Python services that run reliable, auditable workflows.

13

Migration from Zapier / Make

Move fragile no-code zaps into native Shopify Flow or robust custom workflows that are easier to maintain and monitor.

14

B2B & wholesale workflows

Company-specific pricing, approval chains, draft orders, NET terms and quantity rules automated end-to-end.

15

Multi-store & multi-market

Workflows that respect different regions, currencies, tax rules and fulfilment locations across Shopify Markets.

16

Monitoring & reporting

Dashboards and alerts that show which workflows ran, where they failed, and how much time and money they save.

02 / PROCESS

How a workflow automation project runs.

Every engagement runs the same four stages. You know what happens next, and what you owe us at each one.

  1. Stage 1

    Audit and map

    We review your current processes, tools and pain points, then produce a clear process map and fixed-scope SOW with prioritised workflows.

  2. Stage 2

    Design and build

    Workflows are designed, built in Shopify Flow or custom services, and tested against real order and inventory data in a staging environment.

  3. Stage 3

    QA and go-live

    Edge cases, failure handling and monitoring are verified. We launch in a controlled window with clear rollback plans.

  4. Stage 4

    Hypercare & iterate

    Fourteen to sixty days of included support while real volume reveals edge cases. We refine rules and add the next priority workflows together.

03 / OUR WORK

Recent work from our portfolio.

Live stores, apps and platforms we have built and run. Case studies open on this site; other projects open the live build in a new tab.

View all work

70%+

Manual work removed

typical after core workflows go live

90%+

Fewer routing errors

when order and inventory rules are automated

2–4×

Faster processing

for returns, refunds and exception handling

99.9%

Automation uptime

with proper monitoring and retry logic

04 / PRICING

Transparent pricing. Pick the model that fits your stage.

Fixed-scope workflow projects, ongoing retainers, or full-time dedicated teams. Whatever the engagement, you’ll see the price before you sign: no hourly creep, no surprise change orders.

Project

Fixed-scope automation

$5K – $60K

Fixed timeline · Milestone-billed

Best for: Core order routing, inventory sync, returns, tagging and multi-system hand-offs

  • Fixed SOW & written deliverables
  • 14–60 day hypercare included
  • Process mapping + documentation
  • Easy off-ramp, no lock-in

Retainer

Monthly partnership

$1.5K – $10K / mo

15–100 hrs/month · Month-to-month

Best for: Ongoing workflow improvements, new rules and monitoring as the business grows

  • Dedicated PM + senior engineer
  • Sprint cadence with weekly demos
  • New workflows every month
  • Unused hours roll 50% forward

Dedicated team

Full-time pod

$8K – $30K / mo

1–5 engineers · Embedded in operations

Best for: High-volume brands, complex ERP integrations, continuous process improvement

  • Senior engineers full-time on your team
  • Direct Slack & daily standups
  • Reports to your Ops / CTO lead
  • Signed SLA & continuous delivery

05 / WHY BRANDS STAY

Six reasons brands stay with us for workflow automation.

Most of our automation work is repeat business or referral. These are the reasons clients give when we ask why.

Shopify-native first

We use Shopify Flow and Functions wherever possible so you stay inside the platform you already trust.

Process mapping before code

We document how work actually happens today and design clean workflows before anything is built.

A dedicated PM on every project

One accountable owner, weekly written updates, no account-manager telephone game.

Observable and resilient

Every workflow has logging, retries and alerts so failures are visible and recoverable.

Transparent, fixed-scope pricing

Written scope and a fixed number before work starts. No surprise line items.

You own the workflows

Everything lives in your Shopify admin or your own infrastructure. Leaving is never held over you.

06 / TECH STACK

What we build workflow automation with.

Shopify Flow and Functions where they are strongest, and reliable custom services when the process needs more power, visibility or resilience.

Shopify native

  • Shopify Flow
  • Shopify Functions
  • Admin API
  • Webhooks
  • Metafields

Custom services

  • Node.js
  • Python
  • GraphQL
  • Serverless
  • Background jobs

Integrations

  • ERP
  • WMS
  • 3PL
  • Shipping
  • Accounting
  • CRM

Monitoring

  • Logs
  • Alerts
  • Retry logic
  • Audit trails
  • Dashboards

07 / FAQ

Questions we hear before every workflow automation engagement.

Honest answers, including the ones most agencies dodge.

Get a free workflow audit
How long does a workflow automation project take?

Core order routing and tagging workflows: 2–4 weeks. Complex multi-system or returns automation: 4–10 weeks. Every quote includes a fixed timeline in the SOW.

Do you use Shopify Flow or custom code?

Both. We use Shopify Flow and Functions wherever they are reliable. When the logic needs more power, visibility or resilience we build lightweight custom services that still feel native.

Can you connect to our ERP / WMS / 3PL?

Yes. We regularly integrate with NetSuite, SAP, Brightpearl, ShipStation, ShipBob, custom warehouse systems and most major 3PLs.

What does a typical engagement cost?

Project builds: $5K–$60K. Monthly retainers: $1.5K–$10K/mo. Dedicated team: $8K–$30K/mo. Every quote is fixed-fee and locked in the SOW.

What happens if a workflow fails?

We design for failure: retries, alerts, dead-letter handling and clear audit logs so issues are visible and recoverable instead of silent.

Do we own the workflows after the project?

Yes. Everything lives in your Shopify admin or your own infrastructure with full documentation. There is no lock-in.