A Squarespace marketing site for a knowledge-management SaaS product that runs separately on supporthero.io. The product provides a hosted help-centre portal and an embeddable, context-sensitive widget that surfaces articles based on the page the user is on, sharing one content source. Features include full-text search, 20+ languages, analytics and usage reports, an API, SSO, role-based permissions, private/authenticated content, CNAME custom domains, article scheduling and revision history, a wizard-style contact form, and white-label licensing. Marketed to retail, SaaS, contact centres, internal employee teams and startups, with a 14-day trial and no credit card required.
PROJECT DETAILS
- Client
- Support Hero, LLC
- Timeline
- 2024-2026
- Category
- Tech
- Industry
- Customer Support & Help Desk, Enterprise Knowledge Management
- Services
- Product content structure + help-centre integration
- Engagement
- End-to-End Product Architecture, UI/UX Design & Full-Stack LMS Development).
- Region
- United States
AT A GLANCE
Project facts.
- Localised Knowledge Base
