Ordexa · Shopify app by Tetralogicx

Ordexa: order management for COD-first merchants. Confirmations, courier booking, delivery tracking, COD remittance and profit per order.

Ordexa confirms every order on WhatsApp before it ships, books and tracks the courier, reconciles cash-on-delivery remittances, and shows the real profit on every order.

Start free Book a demo

Free plan · 50 orders a month · Visit ordexa.cc

ordexa

HomeAll channels

Dashboard

Orders today

128

Revenue today

Rs 412,600

Net profit

Rs 96,340

Profit margin

23%

Average

Shipment status

Pending

14

Booked

32

In transit

57

Delivered

211

Returned

6

Cancelled

3

Orders

Manage customer orders across all channels

+ Create order

AllNeeds confirmationConfirmedReady to shipShippedDelivered

Order	Customer	Channel	Status	Payment	Total
#10482	Customer ALahore, Punjab	Shopify	Pending	COD	Rs 3,220
#10481	Customer BKarachi, Sindh	WhatsApp	Confirmed	COD	Rs 1,650
#10480	Customer CLahore, Punjab	Instagram	Shipped	COD	Rs 1,250
#10479	Customer DMultan, Punjab	Phone	Shipped	COD	Rs 1,500
#10478	Customer EIslamabad	Shopify	Delivered	COD	Rs 2,100

#10482

PendingUnfulfilledLow risk

Timeline

Customer confirmed the order on WhatsApp.
WhatsApp engine · 1:06 pm
WhatsApp message sent (COD confirmation).
WhatsApp engine · 1:01 pm
Address corrected by AI.
System · 1:00 pm
Order imported from Shopify with 1 item.
System · 1:00 pm

Create shipment

Risk scoreLow risk

Score 14 / 100

AI address check

Automatically corrected

~~house 22 st 83 colony lhr~~

House 22, Street 83, Lahore 54000

Shipments

Booked, tracked and reconciled per courier

Book in bulk

Order	Courier	Tracking	Status	COD
#10482	PostEx	PX-204817	Booked	Rs 3,220
#10481	TCS	TC-771203	In transit	Rs 1,650
#10480	Leopards	LP-553190	Delivered	Rs 1,250
#10479	M&P	MP-118822	Delivered	Rs 1,500

Delivered

211

COD collected

Rs 388,400

Remitted

Rs 371,900

Reconciled per courier

Return rate

2.8%

1 / 4The day at a glance: orders, revenue, real profit and every shipment status.

01 / OVERVIEW

The operations layer that starts where your storefront stops.

Orders from Shopify, WhatsApp, Instagram, phone, and walk-in land in one pipeline. Each cash-on-delivery order is confirmed with the customer on WhatsApp before a courier is paid, booked with TCS, Leopards, PostEx, M&P, Daewoo, Tranzo, or Flaship, tracked through every delivery attempt, and reconciled against the courier's remittance when the cash comes back.

Built and operated by Tetralogicx in Lahore.

01

Confirm

Confirm COD orders automatically over WhatsApp and stop fake orders before they ship.
02

Ship

Book couriers, print labels and load sheets, and follow live tracking from one shipments list.
03

Collect

Centralise all COD and prepaid orders with clear status tracking from placement to delivery.
04

Reconcile

Reconcile courier COD remittances, dispute short payments, and see true profit after shipping, COD fees, and returns.

02 / FEATURES

Everything Ordexa does.

The capabilities merchants get from day one.

Unified Order Dashboard

Every order from Shopify, WhatsApp, Instagram, phone, and walk-in in one list, with status tabs, bulk actions, team assignment, and a full timeline.

Real-Time Inventory Control

One catalog across every store. Stock tracked per variant and warehouse as available, reserved, and incoming, with low-stock alerts and movement history.

Smart Shipping & Courier Tools

Book TCS, Leopards, PostEx, M&P, Daewoo, Tranzo, and Flaship in bulk, print labels and load sheets, and track every parcel in one place.

COD Risk & Verification

Every COD order is confirmed on WhatsApp with Confirm, Cancel, and Edit buttons before booking. No reply triggers retries, a confirmation call, or a review flag.

True Profitability Tracking

Cost of goods, courier charges, COD deductions, returns, and expenses sit on each order, so profit by channel, product, and courier reflects cash actually received.

Seamless Stack Integration

Two-way Shopify sync, WhatsApp Business Platform via Meta's Cloud API, courier APIs, email notifications, and custom webhooks. No extra tools to run.

See it working

One order, from arrival to stock count.

Orders

Every order in one list

Shopify, WhatsApp, Instagram and phone orders arrive in one queue with a clear status.

WhatsApp confirmation

Confirmed before it ships

The customer confirms, edits or cancels a cash-on-delivery order in one tap.

Courier booking

Booked and labelled in bulk

Pick a courier, book the parcel and print the label without leaving the order.

Inventory

Stock that keeps itself right

Each order reserves stock per variant and warehouse, and warns you before it runs out.

03 / USE CASES

Where Ordexa earns its place.

The situations it is built for, and what changes once it is running.

Ordexa COD confirmation screen showing each order's confirmation attempts and status

Use case 01

Stop paying couriers for fake COD orders

Customers confirm on WhatsApp before the parcel is booked. Unconfirmed orders never reach the courier, so return-to-origin cost drops immediately.

Use case 02

Run the daily courier batch in minutes

Confirmed orders go into a bulk booking grid: pick the courier, fix any address, book, print labels and the load sheet, and hand over.

Ordexa shipments list with tracking and failed delivery attempts

Use case 03

Know where every parcel is without opening courier portals

Tracking for all couriers in one list, failed attempts in an action queue, and automatic WhatsApp updates to the customer at shipped, out-for-delivery, and delivered.

Ordexa COD remittance reconciliation screen

Use case 04

Close the COD cash gap

When the courier remits, Ordexa matches every line to its order, flags short payments and excess charges, opens disputes, and shows what is still outstanding by courier and age.

04 / INTEGRATIONS

Works with your stack.

Connects to the tools already running alongside your store.

Channels

Shopify
WhatsApp
Instagram
Phone
Email
Robo-call confirmation

Couriers

TCS
Leopards
PostEx
M&P
Daewoo Express
Tranzo
Flaship
Custom carrier

Payments

Stripe
Bank transfer

05 / PRICING

Start free, scale when you grow.

Every plan includes the full operations workflow. Upgrade for higher limits and deeper analytics, or bolt on à-la-carte extras.

Free

$0/ month

Get started at no cost

Best for: Trying the workflow on a small store

50 orders / month
100 products
1 warehouse · 1 team member
Full confirm-ship-collect-reconcile workflow

Get started

Standard

$9.99/ month

Billed monthly · cancel anytime

Best for: Small merchants growing their business

500 orders / month
1,000 products
2 warehouses · 3 team members
Standard analytics

Choose Standard

Growth

$29.99/ month

Billed monthly · cancel anytime

Best for: Scaling merchants with multiple channels

2,000 orders / month
10,000 products
5 warehouses · 10 team members
Advanced analytics

Choose Growth

Scale

$59.99/ month

Billed monthly · cancel anytime

Best for: High-volume operations

10,000 orders / month
Unlimited products
10 warehouses · 25 team members
Full BI analytics (55 reports)

Choose Scale

06 / FAQ

Questions we hear about Ordexa.

Straight answers, including the ones worth asking before you install.

Start free Book a demo

Is Ordexa only useful for COD orders?

No. Prepaid and COD orders share the same pipeline. COD orders get the WhatsApp confirmation step and the reconciliation tools; prepaid orders can be auto-confirmed by an automation rule and go straight to courier booking.

Will it replace my current store or courier accounts?

No. Ordexa sits on top of them. Your Shopify store stays the storefront, and you keep your own courier accounts and WhatsApp Business number. Ordexa connects to them and does the operational work in between.

Can it help reduce failed COD deliveries?

Yes, in three ways. Customers confirm on WhatsApp before the parcel is booked, addresses are cleaned and checked before the courier gets them, and failed attempts land in an action queue with a retry-or-return recommendation based on the customer's history and the city's success rate.

Does it show real profit after shipping and COD fees?

Yes. Each order carries its cost of goods, courier charge, COD deduction, and return cost. The P&L can be viewed on an accrual basis or on a realized-cash basis that only counts money the courier has actually remitted.

How long does setup take?

Connecting a Shopify store takes a few minutes and the first sync runs in the background. WhatsApp takes about fifteen minutes once you have a Meta Business Account and a WhatsApp Business number; template approval by Meta usually completes within hours. Couriers connect with your existing API credentials.

Do I need my own WhatsApp Business Account?

Yes. Ordexa connects to your own WhatsApp Business Account and phone number through Meta's official Cloud API. You control the number, the message templates, and who receives messages.

Will my customers receive marketing messages?

Not unless they explicitly opt in. Order confirmation and tracking messages are transactional only. Marketing campaigns use a separate number, reach only customers with a recorded opt-in, and any customer can reply STOP at any time.

07 / MORE PRODUCTS

Other apps we build and run.

View all products

Ordexa: order management for COD-first merchants. Confirmations, courier booking, delivery tracking, COD remittance and profit per order.

The operations layer that starts where your storefront stops.

Confirm

Ship

Collect

Reconcile