01
Abandoned cart recovery
Personalised WhatsApp sequences with product images, one-tap checkout links and timed reminders that recover 3–5× more carts than email.
WhatsApp Automation · Shopify Native
WhatsApp automation that turns conversations into revenue
Official WhatsApp Business API flows for Shopify: abandoned cart recovery, order updates, support, and marketing campaigns — all automated, on-brand, and fully compliant.
- open rates
- 98%
- higher conversion
- 3–5×
- stores automated
- 250+
48-hour setup
Get a free WhatsApp audit
Send your store URL and we reply with a recorded walkthrough: five high-impact WhatsApp automations ranked by revenue potential. No pitch, no obligation.
- A recorded walkthrough, sent to your inbox
- Priorities ranked by impact
- No pitch, no obligation
Your details stay with us. We never share or sell them.
Trusted by 250+ brands across the US, UK, UAE & Europe
01 / CAPABILITIES
Sixteen WhatsApp automations under one accountable team.
From abandoned cart recovery to full post-purchase journeys and AI support — we build the WhatsApp flows that actually move revenue on Shopify.
02
Order & shipping updates
Automatic confirmation, packing, shipping and delivery messages pulled live from Shopify so customers never have to ask “Where is my order?”.
03
WhatsApp support flows
Pre-built and custom conversation flows that answer FAQs, collect order numbers and hand off to a human agent with full context.
04
Marketing campaigns
Compliant broadcast and segmented campaigns using approved templates — product drops, flash sales, restocks and win-back offers.
05
Post-purchase sequences
Thank-you, review request, cross-sell and replenishment flows that turn one-time buyers into repeat customers.
06
Official Business API setup
Full WhatsApp Business API registration, number verification, template approval and green-tick verification so you stay compliant.
07
Click-to-WhatsApp ads
Meta ad creatives and landing flows that open a WhatsApp conversation instead of a website — higher intent, lower cost per conversation.
08
Ongoing automation retainers
Monthly optimisation of templates, new flows, A/B tests and performance reviews so your WhatsApp channel keeps improving.
09
Multi-language & multi-market
Localised templates and flows for different languages and regions while respecting each market’s messaging rules.
10
Template design & approval
We write, design and submit message templates that get approved faster and convert better.
11
Shopify + Klaviyo / CRM sync
Two-way sync so WhatsApp events update customer profiles and email/SMS journeys stay in sync.
12
Custom AI + WhatsApp bots
AI-powered conversational agents that answer product questions and recover carts inside WhatsApp.
13
Migration from old tools
Move from unofficial or limited WhatsApp tools to the official Business API without losing history or numbers.
14
B2B & wholesale messaging
Account-specific pricing, order confirmations and catalog sharing for B2B buyers via WhatsApp.
15
Catalog & product sharing
Native WhatsApp product catalogs synced from Shopify so customers can browse and buy without leaving the chat.
16
Analytics & attribution
Full reporting on delivery, open, reply and conversion rates so you know exactly which flows drive revenue.
02 / PROCESS
How a WhatsApp automation project runs.
Every engagement runs the same four stages. You know what happens next, and what you owe us at each one.
-
Stage 1
Audit and scope
We review your current messaging, ticket volume and Shopify data, then write a fixed-scope SOW with the exact flows and templates we will build.
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Stage 2
API setup & design
Official WhatsApp Business API registration, template writing and conversation design happen in parallel. You get a preview of every flow before it goes live.
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Stage 3
Build, test & launch
Flows are connected to live Shopify data, tested end-to-end, and launched in a controlled window so you can monitor performance from day one.
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Stage 4
Hypercare & optimisation
Fourteen to sixty days of included support while real traffic reveals which messages convert best. We refine templates and timing together.
03 / OUR WORK
Recent work from our portfolio.
Live stores, apps and platforms we have built and run. Case studies open on this site; other projects open the live build in a new tab.
3–5×
Higher cart recovery
vs traditional email sequences
98%
Open rate
typical for WhatsApp messages
40%+
Fewer support tickets
after automated order updates
2×
Faster response
customers reply in minutes, not days
Shopify app · Integration · Automation
AutoTrack: Branded Order Tracking App for Shopify
A public Shopify app that owns the post-purchase window. It syncs orders in real time across 600+ carriers and renders...
App Store listing: AutoTrack: Branded Order Tracking App for Shopify
Shopify app · Integration · Messaging
Kakao Alimtalk Notifications: KakaoTalk Order Messaging App for Shopify
A public Shopify app that delivers order, shipping, delivery and refund notifications to Korean customers over KakaoTalk rather than email...
App Store listing: Kakao Alimtalk Notifications: KakaoTalk Order Messaging App for Shopify
Shopify app · Messaging · Integration
Payeo: Subscriptions & Recurring Payments App for Israeli Shopify Brands
A public Shopify subscriptions app built specifically for the Israeli market — the gap being that mainstream subscription apps don't...
Live site: Payeo: Subscriptions & Recurring Payments App for Israeli Shopify Brands
Case study · Shopify app · AI
Support Hero: an AI helpdesk built for Shopify
An AI helpdesk app with a unified inbox, knowledge base training and Autopilot mode, launched on the Shopify App Store.
- Languages
- 6
- Core screens
- 3
- App Store launch
- 2026
04 / PRICING
Transparent pricing. Pick the model that fits your stage.
Fixed-scope WhatsApp projects, ongoing retainers, or full-time dedicated teams. Whatever the engagement, you’ll see the price before you sign: no hourly creep, no surprise change orders.
Project
Fixed-scope automation
$4K – $35K
Fixed timeline · Milestone-billed
Best for: New WhatsApp setup, cart recovery, order updates, campaign launches
- Fixed SOW & written deliverables
- 14–60 day hypercare included
- Official API + template approval
- Easy off-ramp, no lock-in
Retainer
Monthly partnership
$1.2K – $8K / mo
15–80 hrs/month · Month-to-month
Best for: Ongoing flow optimisation, new templates, A/B tests & campaign support
- Dedicated PM + senior engineer
- Sprint cadence with weekly demos
- New flows & template improvements
- Unused hours roll 50% forward
Dedicated team
Full-time pod
$8K – $25K / mo
1–4 engineers · Embedded in your team
Best for: High-volume brands, multi-market messaging, continuous experimentation
- Senior engineers full-time on your team
- Direct Slack & daily standups
- Reports to your marketing / CX lead
- Signed SLA & continuous optimisation
05 / WHY BRANDS STAY
Six reasons brands stay with us for WhatsApp work.
Most of our WhatsApp automation work is repeat business or referral. These are the reasons clients give when we ask why.
Official WhatsApp Business API only
No unofficial tools that risk bans. Your number stays safe and compliant.
Deep Shopify integration
Every message can pull live order, product and customer data so it feels personal.
A dedicated PM on every project
One accountable owner, weekly written updates, no account-manager telephone game.
Revenue-first, not just messaging
We measure success by recovered carts, reduced tickets and actual revenue, not just delivery rates.
Transparent, fixed-scope pricing
Written scope and a fixed number before work starts. No surprise line items.
You own everything
API access, templates, flows and documentation are all yours. Leaving is never held over you.
06 / TECH STACK
What we build WhatsApp automation with.
Official WhatsApp Business API only — no unofficial tools that risk your number. Deep Shopify data + the right automation platform behind every message.
WhatsApp layer
- WhatsApp Business API
- Cloud API
- Official templates
- Green tick
- Catalog
Shopify & data
- Admin API
- Storefront API
- Webhooks
- Order & customer data
- Metafields
Automation tools
- Gupshup
- Wati
- Respond.io
- Interakt
- Custom Node.js / Python
Integrations
- Klaviyo
- Gorgias
- Zendesk
- Recharge
- Loop Returns
07 / FAQ
Questions we hear before every WhatsApp engagement.
Honest answers, including the ones most agencies dodge.
How long does a WhatsApp automation project take?
Basic cart recovery + order updates: 2–4 weeks. Full multi-flow setup with marketing campaigns and AI support: 4–8 weeks. Every quote includes a fixed timeline in the SOW.
Do you use the official WhatsApp Business API?
Yes — only the official Business API. We never use unofficial tools that risk account bans. Green-tick verification is included when eligible.
Will this work with my existing helpdesk or email platform?
Yes. We integrate with Gorgias, Zendesk, Intercom, Klaviyo and most major tools so conversations and customer data stay in sync.
What does a typical engagement cost?
Project builds: $4K–$35K. Monthly retainers: $1.2K–$8K/mo. Dedicated team: $8K–$25K/mo. Every quote is fixed-fee and locked in the SOW.
Can customers reply and talk to a human?
Yes. All flows support two-way conversation and clean hand-off to a human agent with full context when needed.
Do you handle template approval?
Yes. We write, design and submit the message templates and manage the approval process with Meta so you don’t have to.