IBOSH – International Certification Board & Partner Portal
IBOSH is an enterprise-grade certification and accreditation platform engineered for the International Board of Occupational Safety and Health. Built to serve over 50,000+ global professionals, the platform digitizes the entire accreditation lifecycle—from institutional learning partner onboarding and syllabus licensing to trainer authorizations and instant public credential verification.
IBOSH – International Certification Board & Partner Portal
IBOSH is an enterprise-grade certification and accreditation platform engineered for the International Board of Occupational Safety and Health. Built to serve over 50,000+ global professionals, the platform digitizes the entire accreditation lifecycle—from institutional learning partner onboarding and syllabus licensing to trainer authorizations and instant public credential verification.
The brief
The challenge, and how we approached it
01
The challenge
IBOSH previously handled accreditation across international chapters through disconnected administrative channels. Managing authorized learning partner applications, approving certified safety trainers, licensing curriculum materials, and providing tamper-proof certificate verification for thousands of global safety professionals required a centralized, secure digital infrastructure.
02
Our approach
Engineered a modern, role-based React and Tailwind SPA with distinct portals for public visitors, authorized partners, and board administrators. We built a 2FA-secured admin command center for auditing applications and issuing diplomas, paired with a partner dashboard where training centers can register courses, track leads, license courseware, and manage certified trainers.
What we built
Six capabilities shipped for Dana's Bakery
Each one solves a specific part of the brief above.
ZIP-gated shipping
Real-time validation prevents invalid ZIP purchases from entering cart
Drop architecture
Pre-staged inventory with countdown, sold-out gates, and waitlist
Gifting flow
Message cards, recipient addressing, scheduled delivery, gift wrap
Perishable inventory
Daily inventory sync with cold-chain capacity constraints
Drop-day performance
Theme architecture handles 20× traffic spikes without latency
Recurring orders
Holiday subscription flow for repeat gifters
How it ran
10 weeks build, in four stages
Every engagement runs the same four stages, so you always know what happens next and what you owe us at each one.
Stage 1
Audit and scope
We review the current theme, apps and analytics, then write a fixed-scope SOW with named deliverables and a date.
Stage 2
Design and build
Work happens in a dev store on a Git-backed workflow. You get a preview link from week one, not a reveal at the end.
Stage 3
QA and launch
Cross-browser and device QA, redirect map, analytics verification, then a launch window agreed with you rather than dropped on you.
Stage 4
Hypercare
Fourteen to sixty days of included post-launch support while real traffic finds the edge cases.
The outcome
Where Dana's Bakery landed
Conversion is up 2.1× after the PDP rebuild, AOV is up 34% year-over-year thanks to gifting upsells, and drop days are now smooth — zero downtime across 12 drops in the past year.
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Every drop day was a stress event before. Now they're just a Tuesday. The team built us infrastructure we can actually grow on.
FounderIBOSH USA
Tech stack
What this project runs on
The exact platform, services and integrations behind the build.
Commerce platform
Shopify Plus
Launchpad
Shopify Functions
Online Store 2.0
Engineering
Custom ZIP validator
Growth and operations
Klaviyo
ShipBob
More case studies
Other work worth reading
Long-form studies from the same team, with the numbers behind them.
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✓
Got it. We’re on it!
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